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Keystone Associates
T: 0845 644 7957
T: 0845 644 7957
Advanced Negotiation Skills has gained ISMM endorsement and has been benchmarked against both the UK National Occupational Standards for Sales and the industry standards for excellence.
Delegates successfully completing the workshop are eligible to apply for membership of the ISMM at a reduced rate.
“The workshop met with the ISMM and National Standards of sales competencies, we are delighted to endorse this sales management programme as an excellent standard of sales training designed to meet key business needs in the real world” - ISMM
Keystone Associates is proud to be working with Pierre Fabre the multinational pharmaceutical cosmetics company with more than 9000 staff in over 130 countries. Sales staff from the Levant and Middle East attended a "Value Focused Selling Skills" workshop, conducted by Peter Dilger, held in Beirut, designed to impart and enhance the skills needed to succeed in today’s highly competitive markets.
Keystone Asscociates Principle Consultant Peter Dilger has been asked to deliver a training programme to key staff from Tawazun throughout 2012 from May to December. The workshops will concentrate on developing in house skills designed to attract and retain high calibre people
Peter Dilger will vist the United Arab Emirates and the Kingdom of Saudi Arabia to present a series of negotiatiing and managemet skills workshops especially tailored to the individual client requirements.
The workshops will take place during April, May and June 2012.
Keystone Associates are to present an Advanced Negotiation Skills Workshop in Dubai from the 18th to the 21st March 2012 for furher details please contact IIR Middel East at http://www.iirme.com/sales
Peter Dilger, in conjunction with IIR Middle East, will be conducting Best Practice in Sales Management as a certified workshop at the JW Marriott in Dubai For booking details please follow the link below:
Peter Dilger is delighted to have been appointed to the grade of Fellow in the Institute of Sales and Marketing Management
The ISMM is responsible for establishing benchmarks of professionalism in sales. It is the only membership body recognised by the UK Government regulatory body Ofqual as an awarding organisation to offer qualifications in Sales, Marketing and Sales Management.
Peter will be sharing his experience in Dubai in December through the certified Best Practice in Sales Management Workshop
http://www.iirme.com/salesBest Practice in Sales Management has gained ISMM endorsement and has been benchmarked against both the UK National Occupational Standards for Sales and the industry standards for excellence.
Delegates successfully completing the workshop are eligible to apply for membership of the ISMM at a reduced rate.
“The workshop met with the ISMM and National Standards of sales competencies, we are delighted to endorse this sales management programme as an excellent standard of sales training designed to meet key business needs in the real world” - ISMM
http://www.iirme.com/salesKeystone Associates has been appointed as an endorsed centre by the Institute of Sales and Marketing Management.
The ISMM endorsement is the badge of recognition for high quality sales, marketing and sales management training programmes. It gives our clients the confidence that Keystone Associates adhere to professional codes of practice and deliver training programmes that are designed and delivered to independently assessed exacting standards.
"Keystone Associates have met with ISMM and National Ocupational Standards of Sales competencies, ISMM are delighted to endorse Keystone Associates as an excellent provider of sales, marketing and sales management training" - ISMM
Peter Dilger is delighted to accept the invitation to continue to hold his appointment as an Honorary Lecturer at the Nottingham University Business School The appointment by the University has been made as part of the Business School's policy of strengthening contacts with recognised professionals from the world of commerce and industry.
Peter regularly presents to the MBA and post graduate students and sits on the panel to help assess the business planning presentations by the Science, Technology & Business (STABS) students.
Peter Dilger has delivered a number of individually designed programmes covering Management Development and Value Focused Selling in Dubai and Riyadh
The workshops, for one of the regions most dynamic companies specialising in office products and office automation, continues the relationship started in 2009
The SIFE team at Nottingham University are off to the national finals hoping to repeat past succeses. Peter Dilger has rekindled his association with the team and will be providing mentoring alongside colleagues from both the academic and commercial worlds.
Success in the nationals would again see Nottingham going to the world finals to be held on the 3-5 October at the Kuala Lumpur Convention Center and Mandarin Oriental Hotel. It is expected to draw more than 2,500 international participants from approximately 40 countries.
Peter Dilger is to tour the Middle East for two weeks at the end of October beginning of November presenting a range of public workshops and conducting in-house programmes covering Handling Difficult People and Situations, Advanced Negotiating Skills, Value Focussed Selling and Presentation Skills
Peter Dilger will be presenting an innovative workshop based on the international bestseller, Blue Ocean Strategy, written by INSEAD professors W. Chan Kim and Renée Mauborgne. The workshop is open to all senior managers, marketing staff and CEO's interested in learning how to upend traditional marketing strategies.
The workshop allows delegates to understand a range of tools and techniques designed to explore the unlocked potential for future profits.
The workshop is to be held in Lebanon on the 24/25th June 2010. For more in depth information on the workshop content or for instructions contact Peter Dilger at peter@keystone-associates.co.uk
Keystone Associates continues to grow its international customer base adding a global pharmaceutical company, one of the major Arab banks operating in the Levant, Europe and MENA and a rapidly expanding logistics company operating in the GCC. Initial programmes covering Winning Profitable New Business through Customer Focused Relationships and Advanced Negotiating skills were held in Lebanon in November. The workshops will be rolled out into Jordan, North Africa and the Middle East in December and into Europe in the New Year.
Keystone Associates is to work with the largest facilities management group in the Levant to provide a customised workshop for new and internally promoted managers. The workshop will explore the issues faced by first line managers and equip them with the skills necessary to perform in their new role
July sees Peter Dilger returning to Cairo to continue to work with Ericsson delivering a series of programmes on Customer Service and Advanced Negotiating Skills. Previous workshops have been held in Egypt,Tunisia and Morocco.
Peter Dilger is delighted to have been chosen by the Hoshan Group based in Riyadh, Kingdom of Saudi Arabia, to deliver a bespoke programme based on the Value Focussed Sales programme. Two workshops will be conducted in July 2009 in Riyadh
We are pleased that the programme has been extended with additional Value Focussed Selling workshops taking place in Abu Dhabii during August.
Value Focussed Selling has been added to the range of workshops being presented by Peter Dilger of Keystone Associates. Peter has also been asked to look at delivering a Blue Ocean strategy programme which is currently under development.
“It is a must for anyone managing a sales team whether already successful or not.” - Rashid Bahar-Business Development Manager, TSSC, UAE
“It was an excellent learning experience many thanks” - Abdulah Hakim Al Mudhaf - Kuwait Petroleum Corporation, Kuwait - Sales Manager
“Great course and very professional” - Hesham Nabil - Energizer Egypt, Sales Manager
Peter Dilger, Keystone Associates principle consultant, has been asked by IIR (Middle East) to repeat the very successful international workshop, "Managing High Performance Sales Teams", in Dubai from the 15th to the 19th of March 2009. The training programme examines the challenges facing sales managers in to today's highly competitive environment. The objectives of the seminar are to have delegates:
Understand how to recruit, motivate and manage their sales team in today’s challenging environment
Learn how to tailor reward and incentive packages to maximise profitability and meet corporate objectives
Explore a range of performance management tools to enable them to more effectively manage their sales teams
Recognise how high performance sales teams become a source of competitive advantage in their company
Gain an insight into the importance of coaching and mentoring the sales team
Learn how to match their management and leadership styles to their team in order to maximise profitable sales.
Explore a range of sales management tools including sales forecasting, CRM and PRM strategies
To book a place go to www.iirme.com
Peter Dilger has been working with Leicester software developer Draycir ltd who are delighted to announce that sales this year are already up 34.5%. December enjoyed record growth adding 103% to last year.
Peter will be working with Draycir, during November and December, to present a series of seminars sharing the secret of their succes with their partner channel.
The topics will cover the 5 Top Tips which in some cases have taken individual sales peoples sales up over 170%.
Draycir products are ideally suited to combat the effects of the credit crunch on most organisations - for details go to www.draycir.com
Nottingham University Business School has appointed Peter Dilger to the post of Special Lecturer within the Business School.
"The university makes these appointments to distinguished practitioners in business or industry"
Peter was awarded the appointment following on from his continued collaboration with the Nottingham University Business School working with a range of PhD, MBA, undergraduate and post graduate students.
Pera is an international network of technology development and industry support centres that helps firms to develop innovative new products, improve business performance and enhance management and leadership skills through a network of over 30 offices and partners across Europe, the USA and Asia Pacific region
Peter Dilger has been asked by Nottingham University Business School, as part of the East Midland Development Agency High Growth Programme, to co-present a High Growth Masterclass to 27 companies (sponsored by PERA) with the aim of helping them gain, and retain, a year on year competitive advantage
Leading effective teams is as vital to a bank as it is to an advertising agency and companies from both of these sectors have asked Peter Dilger to conduct Team Building and Team Working energiser days in Europe and the Middle East.
Having presented the programme in Holland and Beirut Peter is flying out again this weekend (to work with Nokia) accompanied by suitcases filled with ropes, building blocks, Lego and management games. Lets hope the Heathrow baggage system doesn’t reject the unusual contents
A world-leading provider of telecommunications equipment and related services is best placed to understand the need for effective customer focussed communication throughout the whole of the organisation.
Peter Dilger was asked to design and present an international series of workshops focussing on Customer Centric Service for engineers and project managers.
Building on the success of these workshops which were delivered in the GCC, North Africa and Europe, Keystone Associates were asked to deliver the programme in Khartoum.
Following the workshop Peter Dilger commented that he was inspired by the high standard of the delegates and also by their commitment to improving business standards throughout the region.
Hunterskil-Howard part of the growing GroupMCE organisation has commissioned Peter Dilger to aid in the development of its key account strategies.
The Company is Europe’s leading consultancy dedicated to international business communications. They specialise in helping companies achieve their cross-border business objectives through communications and branding strategies that improve sales performance.
For more information on any of the group of companies please go to
ww.groupmce.com www.fuseworldwide.com www.hunterskil-howard.comPeter DIlger will be conducting two training workshops in
Managing High Performance Sales Teams will be held on 23rd & 24th July and Sales Forecasting and Achieving Profitable Sales on the 25th & 26th July 2007.
To book a place or to receive additional information please go to:
Peter Dilger is to deliver an Advanced Negotiating Skills Programme in Cairo for one of the world's leading telecommunications companies.
The workshop will be conducted in the week commencing 21st May 2007 at the Intercontinental City Stars Hotel.
Following on from this training Peter will be delivering Managing High Performance Sales Teams in Beirut at the Metropolitan Hotel
Peter Dilger has been asked to chair the “The 11th Annual Compensation and Benefits Forum” being hosted by IIR Middle East from 29 Apr - 03 May 2007 • Mina A'Salam •
He will also deliver a keynote speech entitled "Demotivating with Rewards" based on real life case studies highlighting the pitfalls of implementing poorly thought out motivational and reward programmes.
The Conference will be supported by a number of pre and post conference workshops.
To book your place at either the workshops or the Conference go to http://www.iirme.com
keystone Associates are pleased to have been chosen by an international advertising agency to conduct its negotiation and key account management training in the MEA
The first couse will be held in Egypt and will be tailored to meet the individual requirements of the area. The workshop will be followed up by KAM training and advanced communication modules
A spokesperson for IIR Middle East, who are hosting the event, said that “Peter is well known in the Gulf region for his expertise in the areas of sales and business development and was the obvious choice as we needed an internationally recognised speaker to chair, what we believe will be the premier business development forum in the Middle East”
The Forum will bring together leading international and regional practitioners to share best practice and pioneering case studies. It will be a key platform for discussion and interaction and enable delegates to identify successful business strategies used to gain sustained competitive advantage.
The Forum is also supported by three highly interactive workshops that will address the strategic sales issues of aligning strategic sales channels with corporate marketing strategies, motivational techniques which will drive business sales excellence and ways to gain and maintain a competitive advantage.
For more information, or to book a place at the forum, please visit www.iirme.com
Keystone Associates has offered its training and management consultancy services to Companies in
Peter has helped companies ranging from a software development company to a start up company importing soil enhancing products from
Business Champions are an elite task-force of business volunteers who are committed to energising the
They act as mentors to new enterprises and growing businesses and they provide commercial expertise to the community - including the voluntary and educational sectors - supporting projects and initiatives where the commercial perspective is needed. Many devote their time to encourage young people into work and enterprise by acting as role models. Business Champions are also dynamic ambassadors who fly the flag for the
More details can be found at [ www.businesschampions.org.uk ]
Strategic thinking revolves around three components - customers, competitive advantage and the company. That is satisfying your customers' needs, gaining an advantage over your competitors and capitalising on your company strengths.
Contact peter@keystone-associates.co.uk for a PDF (brochure) detailing the full programme
Demands for
Peter is very much looking forward to the challenges of working with new clients presenting the innovative Key Account Management Programme on the 15th & 16th September in Cairo.
IIR(ME) are hosting the first Business Development Forum for the Middle East in Dubai from the 10th -14th December 2006. The Forum itself will be on the 11/12th with pre and post forum workshops.
Peter Dilger has been asked to chair the forum and to present a keynote speech; on the 14th Peter will conduct a workshop on gaining profitable new business and maintaining competetive advantage. Other workshops will be conducted on Integrated Channel Management and Motivational Startegies & Incentives.
To book a place on the forum and/or workshops- and enjoy the pre christmas shopping in Dubai - go to www.iirme.com or contact peter@keystone-associates.co.uk
Keystone Associates' principal consultant, Peter Dilger, in conjunction with IIR (Middle East) is to present a 5 day international workshop in Dubai from the 9th to the 13th of September 2006. The seminar entitled, "Winning New Busines" capitalises on Peter's ability to revitalise sales departments and to achieve measurable positive impacts on company profitability. The objectives of the seminar are to have you:
Equip yourself with an array of strategies, skills and the knowledge to win new business in an increasingly dynamic and competitive market
Fully understand your clients’ requirements in order to provide intelligent and tailored solutions
Be prepared to identify and understand client problems and successfully turn them into client needs
Be provided with practical methods of drawing on your customers' precise requirements to form long-term partnering relationships
Examine the way ahead for winning new business in the Gulf region
Develop an action plan and put it all into practice
What previous delegates have said
"My thanks for sowing the seeds of a better attitude to growing business I am sure that with your help the next months will see considerable change in all our behaviors - thanks" - Jennifer Codling - Projects Manager
"With your help and training I have totally overcome my reliance on selling on price - now I sell value and service and have celebrated my first
"Your training was the most effective that I have been given" - Shelia Higgins - Sales Executive
"Just a quick note to say thank you for an extremely motivating and enjoyable course I can honestly say it has given me a lot more confidence when in front of customers"
Philip Jackson - Account Manager
2005 has seen the company record their highest turnover and profit levels just 18 months after beginning the implementation of the new business model - Dave Wilson Managing Director
To book a place go to www.iirme.com
Following on from last years success working with Nottingham University's SIFE team Peter has been asked to partricipate as a judge in this years UK finals. The winners will represent the UK at the SIFE World Cup to be held in Paris competing against 45 other countries.
The first World Cup was held in 2001 in London, with 17 countries competing. The second was in Amsterdam, and in 2003 it took place in Mainz, Germany, with teams from 31 countries. In 2004, in Barcelona, there were teams from 37 countries. Last year in Toronto teams from no fewer than 42 countries took part. The UK Champions went through to the semi-final, making them one of the top twelve teams in the world.
Full details can be seen on http://www.sifeuk.org
Keystone Associates are pleased to announce that they will be running Master classes in Negotiations Skills as both Public and in-house programmes during the second half of June.
Working with The Leading Minds Company Peter Dilger will present in Beruit starting with the Masterclass in Negotiating Techniques at the Rotana Hotel on the 19th & 20th June 2006
For booking email sales@keystone-associates.co.uk orgo to www.theleadingminds.com
Keystone Associates have won an order from the Saleh & Abdulaziz Abahsain group for Peter Dilger to present a customised sales management workshop in Al-Khobar in Saudi Arabia on the 3rd, 4th, 5th & 6th June 2006.
Keystone Associates very much look forward to working with the Company and to visiting the Kingdom of Saudia Arabia
Keystone Associates' principal consultant, Peter Dilger, in conjunction with IIR (Middle East) is to present a 5 day international conference in Dubai from the 27th to the 31st of May 2006. The seminar entitled, "Managing High Performance Sales Teams" examines the challenges facing sales managers in to today's highly competetive environment. The objectives of the seminar are to have delegates:
“A sales team is only as good as the manager that leads it”. “The manager sets out to create heroes not to be one” “The sales manager needs to turn individual stars into a unified galaxy (team)”
To book a place visit www.iirme.com
Peter Dilger has been asked to chair the “The 10th Annual Compensation and Benefits Forum” being hosted by IIR Middle East from 29 Apr - 03 May 2006 • Metropolitan Palace Hotel •
The Conference will be supported by a number of pre and post conference workshops some of which will be delivered by Keystone Associates.
Format & Dates
Pre-Conference Workshop (A) – Saturday, 29 April 2006
Implementing, Developing And Managing Effective Base Pay Structures
Post-Conference Workshop (B) – Tuesday, 2 May 2006
How To Successfully Measure, Benchmark And Analyse Your Compensation And Benefits Programme
Post-Conference Workshop (C) – Tuesday, 2 May 2006
Variable Pay: Linking Compensation To Performance
Post-Conference Workshop (D) – Wednesday, 3 May 2006
Total Rewards Management
About the event:
Compensation plays an important role in global, complex organisations. Whether compensation is used to differentiate an organisation from its competitors, to underscore consistency from country-to-country, or to drive performance of the organisation during economic downturns, compensation’s role will continue to evolve and expand.
At the 10th Annual Compensation & Benefits Forum, leading international and regional professionals will bring you the latest information, issues and trends as to how organisations are tackling their compensation and benefits programmes. Our speakers who are experts in their fields will demonstrate real issues and offer progressive and innovative solutions to problems you may be experiencing within your organisation.
The forum will emphasise actual business solutions and many of the presentations will be real life case studies of successful implementations presented by senior executives from major corporations, who will share their successes and failures and provide a framework for decision making. The conference is also supported by four informative workshops that will address the important issues surrounding compensation and benefits.
To book your place at either the workshops or the Conference go to http://www.iirme.com
Peter Dilger is delighted to announce that the latest contract in Bahrain strengthens our ongoing presence in the Middle East.
Working with partners in the gulf states we are increasingly being asked to present public and in-house tailored programmes on a range of sales and management topics.
The new programme entitled "Strategic Human Resource Management" will pave the way for what we hope will be an indepth series of workshops on all aspects of HR management
Following on from the succes of the SIFE Nottingham team in reaching the semi finals of the world cup in Toronto Peter has been asked to sit on the SIFE Notingham advisory board.
Peter delivered a presentation skills training session to all of the UK SIFE team at Alton Castle over the weekend of the 26/27th November 2006
For more details on SIFE go to http://www.sifeuk.org
Keystone Associates trained UK National Team
The UK SIFE team from Nottingham University have won through to the world cup semi finals in Toronto. They will have to present to 30 judges drawn from the worlds top 100 companies on the business projects carried out in the last year. The team, coached in presentation techniques by Peter Dilger of Keystone Associates, have reached the final 16 from the 45 teams left from the starting group of 1800.
Details of the SIFE World Cup can be seen on www.sife.org along with videos of the presentations. We wish them good luck in the semi finals.
SIFE is a global non-profit organization active on university campuses in more than 40 countries
Keystone Associates' principal consultant, Peter Dilger, is to present a series of management & sales training programmes in Kuala Lumpur beginning in December.
The first course, aimed at newly appointed managers, entitled Introduction to Management has delegates:
The second course, Forecasting & Achieving Profitable Sales, is aimed at Sales Directors, Sales Managers, Key Account Managers, Sales Staff and Marketing Managers. Delegates will:
Examine the importance of motivational schemes in achieving sales forecasts